Text
from Reg Wildmore from "Motorcaravan World" .
"Dick Lane has computerised tuning and diagnostic equipment
and they are not mere spanner men who take off the suspected defective
parts and just bolt on replacements straight from the manufacturers
packaging. When we visited, the workshop had just stripped and
repaired gearboxes from an Iveco-based motorhome and a Winnebago.
Bodywork? They can handle that too, and all the work needed to
bring the injured Bambi which we pictured back to health and fitness
would be carried out in-house at Dick Lane. GRP repairs are under-taken
(they have undertaken the fitting of hightops for some converters
not versed in the art) and they also have an MOT test facility.
On the caravan side, naturally every aspect is covered from the
simple fitting of a roll-out awning to the intricacies of the
servicing and installing of heaters of all the kinds and of caravan
12 volt and mains electrics.
The
comprehensive facilities and skills of the workshops at Dick Lane
provide the after-sales support which is so necessary to keep
the loyalty of those who have bought a motor caravan, new or used.
Stephen Bouckley himself heads up the sales side at this long
established dealership and is supported by his wife Caron and
Sales Executive Simon Bartle. When we visited, the frontage and
the enclosed stock yard presented a selection of new ‘vans
still bearing the Autohomes badge but now, of course, built by
Elddis at Consett and a good variety of used conversions and coachbuilt
models. The latter were all smartly prepared and would have the
benefit of a thorough work-shop checkover by Dick Lane’s
expert mechanics before going to the new owners.
Those
who buy a new ‘van from this Bradford dealership get the
benefit of having a rust proofed (normal cost £300) free
of charge and a SIX year warranty which is additional to any anti-corrosion
warranty from the vehicle manufacturer. Buyers of new motor caravans
also get the chance of a courtesy car loan when they take their
‘van for service or repair work and should they need transport
while their outfit is in the workshops. All buyers at Dick Lane
are taken through a comprehensive handover programme which wither
Stephen or Simon goes over each and every piece of caravan equipment."